Since 1987, we have been welcomingĀ individuals and families coming into the Waterloo Region who need help to navigate the refugee claim process. Otherwise known as asylum seekers, our clients come from overĀ 30 different countriesĀ around the world. They are fleeing persecution, oppression and very personal threats against their lives, too often by the very people who should be protecting them.

They comeĀ seeking refuge, and many of them find hope from the moment they walk through our doors. Having been deemed by Canadian Border Service Agents to beĀ eligibleĀ to make a refugee claim, they quickly discover it is a complex and often confusing process.

Thatā€™s where we come in!

We are theĀ ā€œgo toā€ organizationĀ for:

  • assistance with the refugee claim process
  • accessing legal and settlement supports
  • building a sense of community
  • advocacy and education

We love when our clientsĀ come to us and say,Ā ā€œI got a yes!ā€

 

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